In recent years, the epidemic has shaken the hospitality sector and once again demonstrated that adaptability is one of the essential characteristics of a successful business. While some restaurateurs experienced a sad end, many successfully adapted to all new challenges, either by home delivery, opening outdoor terraces or other innovative solutions.  

It appears that social distancing has changed consumer behavior and brought changes to the hospitality industry that could last for a long time. 

Food delivery

Food delivery was popular even before the crisis itself, and during the closure of the company it represented the only possibility of survival for many. People have become accustomed to the convenience and speed of delivery, and we can assume that online or telephone ordering of food will continue to be in high demand in the coming years.

But the key is to offer a flawless experience for the user, from selection to payment to order fulfillment, for which we need a well-placed system.

Induction of employees

The catering sector, as in many other activities, faces a shortage of staff and overworked employees. Onboarding new employees quickly and efficiently, without putting undue pressure on current employees, has never been more important. It can significantly help us with this comprehensive program with a simple user interface.

Technology

In order to be able to adapt to new trends, continue and improve business, restaurateurs will therefore have to invest in modern technology. From an efficient and comprehensive POS system, online food ordering, ordering at tables, QR menus, contactless payment,...

TRONpos GASTRO is a professional cashier solution for managing catering establishments and restaurants. The advantage is the complete adaptability of the system to the requirements of users and restaurant managers, and at the same time it provides advanced tools for faster and better service to guests. By using TRONpos remote ordering, we significantly speed up service and reduce the possibility of errors in orders, while at the same time it allows us to print invoices right at the table of our guests.

TRONqr digital menu is a web application that provides guests with an easy and quick overview of the menu on any phone, thus reducing the use of classic menus. With the QR menu, we can also get feedback from our guests about their satisfaction with the food and service.

How to proceed

It appears that one of the most challenging periods for the hospitality sector is largely behind us. The health crisis has clearly shown how important it is not to stagnate in our daily operations and to adapt to new trends.

It is essential, however, that we prepare for the changed operation of the industry in the future with some thoughtful solutions already today. They can help you with this comprehensive business solutions from Comtron, which is one of the leading companies in the field of system integrations and business software in Slovenia.