{"id":13644,"date":"2024-05-30T10:18:38","date_gmt":"2024-05-30T08:18:38","guid":{"rendered":"https:\/\/comtron.si\/?post_type=funkcionalnost&#038;p=13644"},"modified":"2025-12-22T15:09:40","modified_gmt":"2025-12-22T14:09:40","slug":"crm","status":"publish","type":"funkcionalnost","link":"https:\/\/comtron.si\/hr\/funkcionalnost\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"<p>CRM je web-bazirani program kojem mo\u017eete pristupiti bilo kada i bilo gdje. Sustav je interaktivan, \u0161to zna\u010di da je va\u0161 osobni prodajni asistent. Osigurava da ne zaboravite klju\u010dne aktivnosti koje su va\u017ene (pozivi, e-poruke) i da uspje\u0161no dovr\u0161ite prodajni proces. Uspje\u0161an zavr\u0161etak unutar dogovorenih rokova ulaznica je za va\u0161 dugoro\u010dni odnos s va\u0161im kupcima.<\/p>\n<p>Suvremeni CRM alat nudi cjelovit pregled kupaca i potencijalnih kupaca, \u0161to osigurava pove\u0107anje prodaje i produktivnosti prodajnog osoblja.<\/p>\n<ul>\n<li>upravljanje informacijama o bazi podataka poslovnih partnera<\/li>\n<li>pobolj\u0161ano poznavanje pojedinih poslovnih partnera<\/li>\n<li>Bolje poznavanje pojedina\u010dnih kupaca<\/li>\n<li>Pove\u0107anje broja kupaca i profita<\/li>\n<li>Predvi\u0111anje budu\u0107ih aktivnosti nakon analize pro\u0161lih rezultata<\/li>\n<li>Smanjenje tro\u0161kova marketinga provedbom u\u010dinkovitih i odmjerenih ciljanih marketin\u0161kih kampanja,<\/li>\n<li>Pove\u0107anje prodaje dizajniranjem pravih proizvoda i usluga<\/li>\n<\/ul>\n<p>S na\u0161im online CRM-om, kona\u010dno \u0107ete imati sve podatke o kupcima, prodaji i komunikaciji na jednom mjestu. Brz je, transparentan i u\u010dinkovit. Na taj na\u010din mo\u017eete pove\u0107ati u\u010dinkovitost prodaje za 20 do 50%, ovisno o tome koliko ga dobro implementirate i dosljedno koristite.<\/p>\n<p><strong>Upravljanje podacima kupaca<\/strong><br \/>\nCentralizirani sustav podataka o tvrtki i dodanim osobama povezanim s tvrtkom. Tako\u0111er omogu\u0107uje segmentaciju (npr. spol, regija, podru\u010dja potra\u017enje).<\/p>\n<p><strong>Bilje\u017eenje aktivnosti kupaca<\/strong><br \/>\nBilje\u017eenje komunikacijskih kanala, dodavanje podsjetnika za ve\u0107u sljedivost i po\u0161tivanje rokova, evidencija ponuda<\/p>\n<p><strong>Upravljanje prodajom<\/strong><br \/>\nPra\u0107enje prodajnog procesa od upita do zaklju\u010denja posla. Predvi\u0111anje prodaje na temelju pro\u0161lih doga\u0111aja.<\/p>\n<p><strong>Korisni\u010dka podr\u0161ka<\/strong><br \/>\nPra\u0107enje zahtjeva i problema kupaca. Mjerenje zadovoljstva kupaca. Dvosmjerna komunikacija s kupcima.<\/p>\n<p><strong>Integracija<\/strong><br \/>\nPovezivanje s drugim alatima koji su klju\u010dni u prodajnom procesu (e-mail kampanje, ERP sustavi)<\/p>","protected":false},"excerpt":{"rendered":"<p>Svi podaci o kupcima, prodajne prilike i komunikacija na jednom mjestu. Pobolj\u0161ajte u\u010dinkovitost prodaje i automatizirajte procese.<\/p>","protected":false},"featured_media":0,"parent":0,"menu_order":5,"template":"","podrocje":[323,320,290,289],"class_list":["post-13644","funkcionalnost","type-funkcionalnost","status-publish","hentry","podrocje-integracije","podrocje-poslovanje","podrocje-tronerp","podrocje-tronxerp"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CRM - Comtron<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM\" \/>\n<meta property=\"og:description\" content=\"Vsi podatki o strankah, prodajnih prilo\u017enostih in komunikaciji na enem mestu. 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