{"id":13644,"date":"2024-05-30T10:18:38","date_gmt":"2024-05-30T08:18:38","guid":{"rendered":"https:\/\/comtron.si\/?post_type=funkcionalnost&#038;p=13644"},"modified":"2025-12-22T15:09:40","modified_gmt":"2025-12-22T14:09:40","slug":"crm","status":"publish","type":"funkcionalnost","link":"https:\/\/comtron.si\/en\/funkcionalnost\/crm\/","title":{"rendered":"CRM"},"content":{"rendered":"<p>CRM is a web-based programme that you can access anytime, anywhere. The system is interactive, which means it's your personal sales assistant. It makes sure that you don't forget the key activities that matter (calls, emails) and that you successfully complete the sales process. Successful closure within the agreed deadlines are the ticket to your long-term relationship with your customers.<\/p>\n<p>A modern CRM tool offers a comprehensive overview of customers and potential customers, which ensures an increase in sales and the productivity of the sales staff.<\/p>\n<ul>\n<li>management of business partner database information<\/li>\n<li>improved knowledge of individual business partners<\/li>\n<li>Better knowledge of individual customers<\/li>\n<li>Increasing the number of customers and profits<\/li>\n<li>Predicting future activities after analyzing past results<\/li>\n<li>Reducing marketing costs by implementing effective and measured targeted marketing campaigns,<\/li>\n<li>Increasing sales by designing the right products and services<\/li>\n<\/ul>\n<p>With our online CRM, you'll finally have all your customer, sales and communication data in one place. It's fast, transparent and efficient. In this way, you can increase your sales efficiency even from 20 to 50 %, depending on how well you implement it and also use it consistently.<\/p>\n<p><strong>Customer data management<\/strong><br \/>\nA centralised system of data on the company and the persons attached to the company. It also allows segmentation (e.g. gender, region, areas of demand).<\/p>\n<p><strong>Recording activity with the client<\/strong><br \/>\nLogging communication channels, adding reminders to increase traceability and meet deadlines, keeping track of offers<\/p>\n<p><strong>Sales management<\/strong><br \/>\nTracking the sales process from enquiry to close. Forecasting sales based on past events.<\/p>\n<p><strong>Customer support<\/strong><br \/>\nFollow up on customer requests and problems. Measuring customer satisfaction. Two-way communication with customers.<\/p>\n<p><strong>Integration<\/strong><br \/>\nLinks to other tools that are key to the sales process (email campaigns, ERP systems)<\/p>","protected":false},"excerpt":{"rendered":"<p>All your customer data, sales opportunities and communication in one place. Improve sales efficiency and automate processes.<\/p>","protected":false},"featured_media":0,"parent":0,"menu_order":5,"template":"","podrocje":[323,320,290,289],"class_list":["post-13644","funkcionalnost","type-funkcionalnost","status-publish","hentry","podrocje-integracije","podrocje-poslovanje","podrocje-tronerp","podrocje-tronxerp"],"blocksy_meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CRM - Comtron<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM\" \/>\n<meta property=\"og:description\" content=\"Vsi podatki o strankah, prodajnih prilo\u017enostih in komunikaciji na enem mestu. 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